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Terms & Conditions

Last updated: May 19, 2025

Introduction

These Terms & Conditions (“Terms”) govern your use of NoName Digital Partners Ltd.’s website (https://nonamedigital.co), client partner portal, and the white-label digital marketing services we provide (collectively, the “Services”). By accessing our site, logging into our portal, or purchasing one of our predefined service packages, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • “Services” means the digital marketing, PPC management, SEO, and related offerings listed as our predefined packages.
  • “Packages” means the fixed service bundles, including scope and pricing, as described on our website or in our portal.

2. Services & Packages

  1. Package Selection: You choose from our menu of predefined Packages. Each Package’s deliverables, timelines, and fees are set out on our website or in the portal.
  2. No Custom SOWs: We do not create custom proposals or Statements of Work. Any modifications to a Package must be requested in writing and may incur additional fees or require migration to a higher-tier Package.

3. Partner Portal Use

  1. Credentials: We will issue you login details for our secure client portal, where you can track performance, communicate, and access deliverables.
  2. Security: Keep your username and password confidential. Notify us immediately if you suspect unauthorized access.
  3. Access Control: We may revoke or suspend portal access at any time, without liability, if credentials are compromised or Terms are breached.

4. Client Obligations

  • Cooperation: Provide timely access to all required accounts, credentials, materials, and approvals.
  • Data Rights: Ensure you have the right to share any third-party data or creative assets.
  • Exclusive Access: Do not authorize other agencies or in-house teams to modify campaigns or accounts we’re managing without our written consent.

5. Fees, Billing & Payment

  1. Fees: All pricing for each Package is fixed and shown in United States Currency (USD), exclusive of tax.
  2. Billing Cycle: We bill monthly in advance based on your chosen Package.
  3. Payment Terms: Invoices are due immediately.
  4. Late Payments: Non-payment of any active service beyond 5 business days will cause service to be paused immediately. Non-payment beyond 30 days will incur a $75 late payment fee. Any account with (2+) missed payments will trigger an account review and may result in account termination and a lifetime ban. Any paused services will be reinstated within (2) business days of receiving overdue payment, plus any late fees.

6. Term & Termination

  1. Term: Your subscription to a Package begins on your first payment date and continues month-to-month.
  2. Cancellation: You may cancel your Package subscription by providing 30 days’ written notice to support@nonamedigital.co. Verbal, SMS, or phone notices are not effective.
  3. Immediate Suspension: We may suspend or terminate your Services immediately if you fail to pay, breach these Terms, or engage in abusive behaviour toward our team.
  4. Post-Termination: Upon termination, you remain liable for fees through the end of your 30-day notice period. We will deactivate portal access at the conclusion of that period.

7. Confidentiality

Each party agrees to keep the other’s Confidential Information strictly confidential and to use it solely to fulfill its obligations under these Terms. “Confidential Information” excludes publicly available data or information lawfully obtained from third parties.

8. Intellectual Property

  1. Your Materials: You retain ownership of any data, branding assets, or content you provide. You grant NoName a non-exclusive license to use them solely for Service delivery.
  2. Our Deliverables: Upon full payment, you receive a perpetual, worldwide, royalty-free license to use deliverables created specifically for your Package.
  3. Third-Party Tools: Any software or platforms we employ remain subject to their own licenses.

9. Privacy & Data Protection

We process personal information in compliance with Canada’s PIPEDA. For full details on data collection, usage, retention, and your rights, please refer to our separate Privacy Policy.

10. Warranties & Disclaimers

  • Standard of Care: We warrant that Services will be performed professionally and in accordance with industry standards.
  • No Other Warranties: Except as expressly stated, we disclaim all other warranties, whether express or implied (including merchantability or fitness for a particular purpose).

11. Limitation of Liability

To the fullest extent permitted by law:

  • Our aggregate liability under these Terms will not exceed the total fees you paid in the three months preceding any claim.
  • We are not liable for any indirect, incidental, special, or consequential damages (including lost profits or business interruption).

12. Indemnification

You agree to indemnify and hold harmless NoName, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or your misuse of the Services.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Alberta and the federal laws of Canada. Any dispute will be adjudicated exclusively in the courts of Calgary, Alberta.

14. Amendments

We may update these Terms at any time by posting a revised version at https://nonamedigital.co/terms-conditions/. Continued use after posting constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force.

16. Contact Information

For questions or notices under these Terms, please contact:
NoName Digital Partners Ltd.
Email: support@nonamedigital.co

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